What you need to know about atlantic city policies
Yes. Your deposit funds are held in segregated accounts separate from our operating revenue. Withdrawals are verified against your identity and encrypted before transfer. DANA, OVO, GoPay and QRIS payments are processed by licensed payment operators under Indonesia's payment regulations.
You can request closure anytime from your account settings. We'll transfer any remaining balance to your registered payment method within 48 hours. Your account data is retained for two years for regulatory and dispute purposes; after that, personal details are deleted.
Yes. Contact our support team with your username and we'll prepare a downloadable file of all your account information, transaction history, payment records and personal details within five business days.
All payment data is encrypted using TLS 1.2 between your device and our servers. Payment card numbers and bank details are never stored on your device or our public servers. We use tokenisation so your payment method is referenced by ID only.
Log out immediately and contact support via chat or email with your username and the date and time of the suspicious activity. We'll investigate within 24 hours and secure your account while we review the transaction.
The complete terms of service are available in your account settings under Legal Agreements. You can also request a copy via email support. We update terms periodically; you'll see a notification in your account when changes take effect.
Yes. atlantic city operates where local law permits and integrates with regulated payment partners including DANA, OVO, GoPay and QRIS. Your transactions follow Indonesia's payment system rules and anti-money-laundering standards for financial institutions.
